ONLINE LUNCH ORDERING ACCOUNT SETUP INSTRUCTIONS
General Comments
This online ordering program has been in use in other schools across the country. It has been converted for our school-lunch program and as with any such conversions there may be a few bugs (technically and procedurally) that need to be ironed out initially. With that in mind, we ask for your patience and ask that you please let us know if you experience problems with the ordering process.
This program is being made possible by financial Underwriters shown on the order forms. Thanks to their sponsorship, the online ordering system comes to us at no cost. We sincerely appreciate the support provided by our Underwriters and ask that you thank them as well with your patronage.
If you have any questions contact Meredith Welborn (K-8) or Sandy Carr (High School) 336-841-8702.
School Lunch: Specific On-Line Ordering Information - IF YOU WOULD LIKE DETAILED INSTRUCTIONS, PLEASE SEE THE SAMPLE ILLUSTRATIONS BELOW. THIS IS ONLY A SAMPLE - DO NOT ATTEMPT TO COMPLETE THESE SCREEN SHOTS.
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SAMPLE ONLY - DO NOT FILL IN HERE > > To log-in for THE FIRST TIME, enter your area code and phone number in place of your email address, and enter your zip code (as your first time password). If that does not work, try the "New User" link that you'll see on the log-in page. |
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SAMPLE ONLY - DO NOT FILL IN HERE > > IF YOU ARE UNABLE TO ACCESS THE SITE AS A FIRST TIME USER, CLICK THE "CONTACT US" BUTTON ON THE LOGIN PAGE TO SEND A TROUBLE REPORT TO THE ONLINE ORDERING SUPPORT DESK. DO NOT CALL THE SCHOOL, YOU WILL STILL NEED TO SEND A TROUBLE REPORT. Provide the information requested and the support desk operators will investigate the problem and issue a reply providing whatever instructions are needed. |
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SAMPLE ONLY - DO NOT FILL IN HERE > > Follow the instructions provided on screen. Determine who will be ordering lunch, mom or dad (in the sample to the right, Account #1 or Account #2 |
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SAMPLE ONLY - DO NOT FILL IN HERE > > Follow the instructions provided on screen. After you provide your user profile info (Email address); set a password; and select a personal identifying question (to use in case you forget your password someday), then you'll be taken to the Order Form. |
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SAMPLE ONLY - DO NOT FILL IN HERE > > Follow the instructions provided on screen. IF NEEDED, EDIT STUDENT CLASS INFORMATION: If needed, click on the "Click Here To Add A New Student" or click on the "Edit" link beside each student to edit class information. When finished click "Done Adding Students" |
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SAMPLE ONLY - DO NOT FILL IN HERE > > Follow the instructions provided on screen. For students with multiple family homes, answer any questions concerning "Care Provider Designation" for those who may be ordering lunch online for your child, but do not live in the home with the student. Review the User Agreement. You must accept the agreement in order to use the online lunch ordering program. |
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SAMPLE ONLY - DO NOT FILL IN HERE > > Follow the instructions provided on screen. Select a month, and click 'go'. Click the icon to the left of the name to order. When the order is completed, review the order, then confirm the order.
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| SAMPLE ONLY - DO NOT FILL IN HERE > > Follow the instructions provided on screen. After you have submitted all orders, make sure there is an "amount due" shown for each child. PRINT A COPY of the Order Confirmation Page (or the Printer Friendly Format). Attach a check to the printed Confirmation. Make Checks Payable To HPCA. Send confirmation & payment to school. Your order is not complete until payment is received. After the deadline has passed, you will not be able to change your order but you WILL be able to return to your account and review your order.
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Back to Lunch Ordering Page to log into your account.
Back to HPCA Home Page